Delhi Metro to conduct online survey to know travelling patterns of commuters

The survey is aimed at collecting information from the Metro commuters on their ability and possibility to schedule their travel in off-peak hours so as to avoid the rush during morning and evening peak hours
Delhi Metro to conduct online survey to know travelling patterns of commuters

New Delhi: The Delhi Metro Rail Corporation Limited (DMRC) said on Tuesday that it is conducting an online survey to study the possibility of commuters planning their travel in flexible timings in order to avoid overcrowding the metro. The link for this online survey will be made active today on DMRC's social media pages. The survey link will be available until October 27.

The survey is aimed at collecting information from the Metro commuters on their ability and possibility to schedule their travel in off-peak hours so as to avoid the rush during morning and evening peak hours. The questions of the survey are designed to cover basic aspects of metro travel, such as the timings of travel, line utilisation, the flexibility of planning the travel in non-peak hours, and whether the commuters have an option to work from home. The inputs provided in this survey would help the Delhi Metro to understand the commuters' requirements better and to further improve the services.

After the Delhi Metro resumed its full-fledged services on September 12 with the new norms and social distancing in place due to the ongoing to Corona pandemic, the occupancy on metro has been limited. However, it has been observed that certain sections of the DMRC network have witnessed 100 percent occupancy during morning and evening peak hours. In view of this, the commuters are requested to 'break the peak' by staggering the travel timings to decongest the peak hours and avail the additional capacity available during off-peak hours for their own convenience and safety amidst the Corona pandemic.

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