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Railways extends suspension of train services till May 3

In continuation with the measures taken in the wake of the COVID-19 lockdown, Railways has decided to extend the suspension of all train services
  • All ticket counters for bookings including UTS & PRS, will remain suspended till further orders, said Railways

  • Full refund for reservation made for the trains cancelled

New Delhi: On a day when Prime Minister Narendra Modi addressed the nation and said that the nationwide lockdown will stay in place till May 3, the Railways has also announced its decision to extend the suspension of train services till the said date. “In continuation with the measures taken in the wake of the COVID-19 lockdown, it has been decided that all passenger train services on Indian Railways including Premium trains, Mail/Express trains, Passenger trains, Suburban Trains, Kolkata Metro Rail, Konkan Railway etc shall continue to remain cancelled till 3rd May 2020,” the Railways said in an official statement.

Passenger services suspended, only freight to continue

To ensure essential supplies in various parts of the country, movement of goods and parcel trains will continue, as was happening earlier. The Railways has been operating freight services all through the lockdown to maintain the supply of coal, petroleum products and other essential services across the length and the breadth of India.

No booking allowed and full refund for booked tickets: Railways

No booking of any type of tickets, including E-tickets, shall be done until further advice. However, the facility of online cancellation will remain functional for ticket bookings. All counters for ticket booking for UTS & PRS will remain closed till further orders. A full refund will be given for tickets for the bookings made for the trains cancelled, the Railways said. A full refund will also be there for those cancelling the advance bookings of tickets for trains not yet cancelled. As far as trains cancelled up to May 3 is concerned, the refunds would be automatically remitted by the Railways online to the customers, while those who have booked across the counters, a refund can be taken up to July 31, the Railways said.