New Delhi: Vartika Shukla, C&MD, Engineers India Limited (EIL) inaugurated a Simulation Mock Call Centre on October 4, 2022, at National Association for Blind (NAB) India Centre for Blind Women & Disability Studies at Hauz Khas, New Delhi established under CSR initiative of Certification Engineers International Limited (CEIL), a wholly-owned subsidiary of EIL. Sh Ashok Kumar Kalra, Director (HR), EIL and senior officials of EIL, CEIL & NAB were present on the occasion.
The mock Call Centre, equipped with multiple workstations with PCs, CRM software, and calling paraphernalia, will provide simulation training to blind women in customer care courses to enhance their employment potential.
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