New Delhi: Indian consumers' median losses to digital fraud were 36 percent higher than the global median in the last year, even as the suspected digital fraud rate fell sharply, according to a report.
Indian consumers reported median losses of USD 2,265 (about Rs 2.04 lakh) in the last year due to digital fraud, compared to the global median of USD 1,671, according to the TransUnion report.
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At the same time, India's suspected digital fraud rate nearly halved to 7.1 percent in 2025 from 13.1 percent a year ago, reflecting gains from government and industry efforts around digital literacy, customer education, phone number verification and cyber intelligence sharing.
However, the rate remained almost twice the global average of 3.8 percent, indicating persistent vulnerabilities.
The report further showed that digital fraud continues to affect a large section of Indian consumers: 59 percent said they were targeted by fraud attempts between August and December 2025, while 13 percent reported falling victim to such attacks, which is above the global average of 10 percent.
Phishing emerged as the most common fraud scheme targeting Indians, consumers also reported elevated exposure to vishing, smishing and third-party seller scams on legitimate e-commerce platforms, according to the report.
Sector-wise, logistics emerged as the riskiest industry in India, recording the highest suspected digital fraud rate at 16.3 percent in 2025, ahead of telecommunications, insurance, video gaming, communities, financial services, retail and travel and leisure.
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The report said fraud risks in India were increasingly concentrated at the account login stage, suggesting fraudsters are shifting focus toward compromising existing user credentials rather than exploiting onboarding systems.
TransUnion said the decline in fraud attempts points to improving digital safeguards, but warned that identity-based scams and impersonation tactics remain a significant threat as digital adoption deepens.
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