New Delhi: Air India on Monday said that it will use UK-headquartered Ideagen's enterprise cloud software application 'Coruson' to help enhance safety management and facilitate real-time reporting of in-flight incidents. The Tata group-owned airline's announcement also comes against the backdrop of at least three incidents of unruly passenger behaviour on two international flights last year, for which aviation regulator DGCA had imposed penalties on the carrier for certain reporting lapses.
Coruson, the safety data software application, will be online with effect from May 1 and will facilitate real-time reporting of in-flight incidents, said Air India in a release.
Air India said that the application will weed out the requirement of paperwork to a large extent and ensure automated processes relay critical information to key personnel and authorities without delay. This will also lead to timely action. The airline is also engaged in procuring iPads for pilots and crew members and when introduced, Coruson will also be available on these devices.
According to the release, Coruson will further enhance end-to-end safety management, including real-time intelligence, reporting and status of in-flight incidents.
Ideagen software covers all aspects of risk, giving the airline full visibility of safety data from maintenance of the aircraft through to cabin crew checks on board.
"It will provide Air India complete visibility across the airline's entire organisation, allowing it to access the latest data and use this to spot and mitigate potential risks, thereby enhancing safety of operations," it said.
Henry Donohoe, Head of Safety, Security and Quality at Air India, said that the airline is going for a significant and substantial upgrade of existing systems and processes to ensure seamless flow of intelligence and data on a real-time basis.
Coruson's induction will go a long way in enhancing the capabilities for the safety and well-being of passengers and crew, particularly at a time when Air India is rapidly expanding its network, he added.