The plea was filed by an activist who said that the sudden suspension of operation by Jet Airways had resulted in a major crisis for passengers
New Delhi: The Delhi High Court has issued a notice to Jet Airways while hearing a plea that asked the court to ensure that passengers who booked their tickets with the battered airline, which suspended operations last month, get refunds and an alternative travel mode. A bench of Chief Justice Rajendra Menon and Justice AJ Bhambhani sought responses from the airline and Directorate General of Civil Aviation (DGCA) to file an affidavit on the issue.
While setting aside July 16 as the date for the hearing, the high court said that it will hear the matter after summer vacation.
Who filed the plea?
The plea was filed by activist Bejon Kumar Misra who said that the sudden suspension of operation of air services by Jet Airways had resulted in a major crisis for passengers who were not informed beforehand and had booked their tickets with the airline.
The plea sought directions to ministry
The application asked the HC to issue directions to the Ministry of Civil Aviation and the DGCA to adopt prompt redressal mechanism for all affected passengers and a full refund of air tickets with reasonable compensation or arrangement of an alternative mode of travel for them.
The plea, filed through advocates Shashank Deo Sudhi and Shashi Bhushan, said, “It is common knowledge that all competitor airlines have exorbitantly increased airfares and the toothless and vulnerable consumers are constrained to suffer not only in terms of money but also in terms of mental harassment of unprecedented scale.”